Terms & Conditions

By visiting MORAZE BD...

If you do not agree...

Important: These terms...

In these terms, the following words...

• "We", "Our", "Company": ...
• "You", "Customer", "User": ...
• "Product", "Item": ...
• "Order": ...
• "Website": ...

The following terms apply...

• You must provide your correct name...
• You are solely responsible...
• You are fully responsible...
• A person cannot open multiple accounts.
• We reserve the right...
• If you see any suspicious activity...

If you want to close your account...

Order Placement

By placing an order...

• All information you provide is correct and complete.
• You are at least 13 years old...
• You are paying through legal means.

Order Confirmation

An SMS confirmation will be sent...

Order Cancellation

Orders can be cancelled...

Pricing

All prices shown on our website...

Payment Methods

We accept the following payment methods:

• Cash on Delivery: ...
• bKash: ...
• Nagad: ...
• Rocket: ...

Payment Verification

For Mobile Banking, orders are processed...

Delivery Time

• Inside Dhaka: 24 to 48 hours.
• Outside Dhaka: 2 to 3 working days.
• Remote areas: 4 to 5 working days.

Delivery Charge

• Inside Dhaka: 60 Taka.
• Outside Dhaka: 120 Taka.
• FREE delivery on orders over 2000 Taka.

If Delivery Fails

The delivery person will try twice...

Return Window

You can return or exchange within 7 days...

• Product must be unused and intact.
• Original tag and packaging must be intact.
• Order number or confirmation proof must be present.
• No stains, smell or signs of use...

Returns Not Applicable For

• Used or washed products.
• Custom or personalized design.
• Products without tag.
• Sale or clearance items.

Refund Process

If the return is approved...

All content on this website...

Without our written permission...

• Copy, reproduce or redistribute our content.
• Use our design for commercial purposes.
• Use our brand name or logo.
• Modify our content or create derivative works.

Legal action will be taken in case of copyright infringement.

The following activities are prohibited...

• Providing false or fraudulent information.
• Unauthorized access to someone else's account.
• Uploading viruses, malware or harmful code...
• Collecting data using automated scripts or bots.
• Modifying or damaging any part of the website.
• Posting fake reviews or ratings.
• Stealing or misusing others' information.
• Using our services for illegal or unlawful activities.

If such activities are detected...

Despite our best efforts...

• Delays in delivery due to natural disasters...
• Product loss or damage due to courier service errors.
• Delivery failure due to incorrect information...
• Issues with third-party websites or services.
• Internet disruption or server downtime.

In case of any damage...

For detailed information about...

These terms and the Privacy Policy...

We reserve the right to change...

If you continue to use our services...

These terms are governed...

By using our services...

We reserve the right to suspend...

• If you violate these terms.
• If you provide false information.
• If you engage in fraudulent activities.
• If you try to gain unauthorized access...
• If you try to damage our system.

If the account is closed...

If you have any questions...